JPAs Client Charter

Jonathan Paul Associates, Inc. is an experienced company with an excellent reputation in the Environmental Arena. At the forefront of our success is a commitment to working the Environmental Sector exclusively, which is a rarity in most search firms. We put our clients first, every time, making the following promise to those we serve, regardless of size or turnover.

• Our consultants will work in partnership with you to develop a detailed job specification.
• We will seek out only the best and most relevant candidates in the Environmental sector, not just those who have put themselves 'on the market' and can be accessed the fastest.
• We will provide detailed feedback on how the marketplace views your opportunity. We are not a "resume house" who goes after just the low hanging fruit.
• All candidate searches will be processed with the utmost confidentiality.
• Client identities will not be disclosed to candidates without permission from your senior management and only at the appropriate time.
• Our aim is to provide you with a short list with a minimum of three quality candidate profiles for each vacancy.
• Our terms, conditions and charges will be fully explained before we progress your vacancy.
• A candidate's resume will only be forwarded after you have requested it, and the candidate has given us permission to do so.
• We will keep you fully informed of progress with weekly updates on the search process.
• We will be open and honest with you, our client, throughout the recruitment process.
• We will execute the entire process from start to finish, including verbal offer, written offer, resignation letter, counter offers and exit strategy.
• JPA has a 95% close rate because of our execution of this process.
• We will work towards improving our services wherever possible.